I've been a hvac tech and installer for 22 years now and still going. These negative reviews on Maytag are laughable. These customers who are having problems are the ones are taking the cheapest bid. They are just so cheap that they don't do their research on the history and reviews of the company installing. Maytag is very reliable and when not installed properly, there will be problems. Unfortunately there are too many contractors out there who lack the proper training to install ac and Heat Pumps correctly. In turn, these customers are having problem after problem. So instead of digging in their wallet and finding another legitimate contractor to fix the problems the right way, they keep calling the installing contractor back out to keep making the same mistakes. If after three times you keep having problems, it's time to stop being a cheap ass and pay to have a legitimate contractor out. When equipment runs great, the consumers most likely don't come online to write good reviews. When it's having issues, they run online and whine like little babies to their mommies. I have gone through all the reviews of all the different brands on this site and there are tons of negatives on every brand. This should tell you that the equipment isn't being installed right by the contractors. I've installed many other brands and they have had very little issues. The jobs I have to come correct, has told me that the systems weren't installed correctly. So there you have it, if consumers don't do their proper research in looking for a great company, you will have equipment fail on you most likely no matter what brand it is.