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  • #27 of 82 Boilers
  • 0% of customers recommended

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Boiler Reviews

"Has failed dozens of times"

1.0 rating
Very Unsatisfied

The ECR97gb now rebranded as Utica Boiler 97gb has failed dozens of times due to the flame sensor. But the big problem is the combustion blower unit fails often requiring replacement. I have replaced it 4 times in six years! This last time it worked 2 days before failing. Do not buy this unless you like waking up to a cold house. When I contacted ECR they requested my serial number then never responded to any more of my messages. Also removed my story whenever I would post it on their Facebook page. Poor product and worse customer service.

Scott Williams

Baldwinsville, NY

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