Burnham Furnaces

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Consumer Reviews of Burnham

1.7

  • Very Satisfied
    9
  • Somewhat Satisfied
    0
  • Neutral
    1
  • Somewhat Unsatisfied
    2
  • Very Unsatisfied
    44
  • #22 of 86 Furnaces
  • 16.07% of customers recommended

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Burnham Furnace Reviews

Showing 1-5 of 54 reviews

"Terrible Burnham Alpine ALP 150B"

1.0 rating
Very Unsatisfied

Boiler works great, until the high limit temp switch fails, which happens twice a heating season (always on Saturday night/Sunday Morning) and we get to experience a colonial style Massachusetts winter with no heat and no hot water for a few days. Unit is under three years old and no one will claim responsibility. Burnham says they can't talk to consumers because it's a liability issue and tell you to call your local distributor. The local distributor (rightly) tells you they just sell them, they don't make them. I would avoid this brand at all costs, as there is no backup except your HVAC/Plumber person when it fails.

Mark Petree

Massachusetts

"Alpine Burnham works great – Pick a good installer"

5.0 rating
Very Satisfied

I had an Alpine Burnham gas furnace installed during the summer of 2015. The furnace worked great during the winter of 15/16 and has been working great ever since, providing consistent hot water via an indirect hot water tank. It is a very quiet furnace. The only way I know its running (besides looking at it), is that the house is warm when it is cold out. You don't even know it is running. I have had no service problems in the 14 months that I have owned it. Just hire a competent installer. It appears that with these newer gas furnaces, the installation makes all the difference in the world regarding whether you have a lot of service problems or not. These are sensitive machines that need to be installed correctly. We had the groaning / fog horn issue not long after installation that some have mentioned regarding the Alpine furnace. All it took was a quick adjustment to settings by the installer and the noises went away. It really is a very quiet furnace and will work well, if installed correctly (no cutting corners). We have been saving nicely over our previous oil boiler as well. I would definitely recommend the Alpine Burnham gas furnace.

J. Coviello

Rockaway, NJ

"What a joke"

1.0 rating
Very Unsatisfied

I replaced our 20 year old McLean at the oil company's suggestion with a US Boiler. It lasted about 6-7 years. At some cost to myself I replaced the heat exchanger with another US Boiler. It gave out in less than 40 months (for a total life of the two of under ten years). I twice gave US Boiler a chance to make good on its warranty and it refused. I am preparing a suit for small claims court. This is outrageous. I also note that the people who have owned theirs for a year or two are all very satisfied. The ratings should be weighted for length of time with the product.

Rudolph Houck

Mount Kisco, NY

"Burnham is a Great Brand"

5.0 rating
Very Satisfied

I just checked the service record on this furnace and it dates back to 1982 – it is 33 years old as of 2015! We have lived in this home for twelve years and aside from having the ignition switch repaired a couple of times, it has always been reliable and heats the home well. Our house is large with three floors and a vaulted ceiling, and I can get the place nice and toasty just by putting the thermostat at 72 degrees. There is nothing that I dislike about the furnace, except for its clunky appearance and the dust & cobwebs that accumulate on it, but that would be my fault. We have a service contract and have it looked at annually so it always runs efficiently. I would definitely get the same brand again and would refer this type of furnace to anyone who was in the market for one.

Northport, NY

"Don't ever buy Burnham products"

1.0 rating
Very Unsatisfied

Furnace lasted 5 years 1 month. Leaks from a crack in the casting. Only fix for this is a new furnace since the guarantee was 5 years. They said I would have to ship it to the manufacturer (my cost) and they would determine if they will cover it. Just read the comments here, they have known these were defective for years. Do not buy anything from them.

Don

Wallkill, NY

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