Whirlpool Furnaces

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Consumer Reviews of Whirlpool


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #15 of 86 Furnaces
  • 37.5% of customers recommended

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Whirlpool Furnace Reviews

Showing 1-5 of 8 reviews


1.0 rating
Very Unsatisfied

My warranty is a minimum of 5 years, and I have the 10 year parts and labour and Lifetime unit replacement. The 5 year is up at the end of October 2015. The condensate pump has been replaced at my cost. It's been leaking and it appears that rust is leaking from the bolts inside the panel. Ideal Home Comfort has avoided all calls on this issue and now refuses all warranty work based on the fact that it has not been serviced every year. Completely ignored. I got a company called cyb Heating and Cooling to replace the pump. Both Ideal and Goodman seem to not take any responsibility. So the warranty is worthless. Hard to find out anything with a company and manufacturer that ignore you.

M. Baillot

Ottawa, Canada

"Won't Buy Any Whirlpool Product in My Life"

1.0 rating
Very Unsatisfied

We are a well-known heating contractor in Toronto. We were Whirlpool furnace and air conditioner dealer back in 2007-2009. I won't recommend Whirlpool product to any customer in my life. Why? Because Whirlpool doesn't honor the warranty and treats the end users very bad. Armstrong made furnace for Whirlpool before 2010, Whirlpool just put the name plate on it. In 2010, the contract between Whirlpool and Armstrong stopped, then Goodman has made furnace for Whirlpool since 2010. Since then, all Whirlpool customers (before 2010) are not able to get warranty parts from both Whirlpool and local dealer. Our customers and our company called Whirlpool and local distributor many times for warranty parts. They just kicked the ball between the Whirlpool and local distributor. At the end, some of our customers have to buy a new furnace or AC after a few years. do you trust this kind of manufacturer? NO!!!!!!!! Whirlpool doesn't make furnace, Whirlpool doesn't take care of customers at all.


Toronto, ON


5.0 rating
Very Satisfied

My father and I both got the Whirlpool Gold gas furnace 3 seasons ago. I can't tell you how happy we both are! Our heating bills plummeted; the unit is quiet and does a fantastic job. I am 50 and I have to admit this is in the top 5 of the best purchases I ever made. For me to take the time to find a place to write a review 3 years later should be testament to how happy I am. Make sure you have it professionally installed! Don't skimp here…this is the key!


New Jersey

"WhirlPool Gold has failed after 15 months"

1.0 rating
Very Unsatisfied

It is minus 20 c and my 15 month old furnace has quit. Take two aspirins and call the installer in the morning.

B. Porter

Red Deer AB

"Its all about the installer"

1.0 rating
Very Unsatisfied

I am very happy with my whrilpool furnace. Its very quiet and I noticed a significant drop in my heating bill after it was installed. I was very careful in choosing the dealer who would install my furnace as I read its more about the installation the the brand and they were right. I would recommend Schomberg Sheet Metal to anyone. Very professional, neat, on time and their price wasn't the highest either!

Jack M.

Newmarket, Ontario

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