Geothermal Heat Pumps

Everything you need on Geothermal Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Geothermal Heat Pump Overview

Consumer Reviews of


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #7 of 16 Geothermal Heat Pumps
  • 50% of customers recommended

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Geothermal Heat Pump Reviews

Showing 1-5 of 8 reviews

"New Carrier Geothermal heat pump"

1.0 rating
Very Unsatisfied

This is an unsatisfactory heat pump for us because it is noisy, vibrates excessively, and has a four-degree temperature swing when the Carrier thermostat is set for a two-degree difference between on and off operation. We have owned the house since new in 1987 and this is the third geothermal unit and the first to be unsatisfactory. I would not buy the same brand again, however other Carrier products may be of higher or lower quality and this review is not a comment on those products.

Marvin McConoughey


"Carrier GT-PX"

1.0 rating
Very Unsatisfied

Tax credit for geothermal was good. Unit when operating properly does save money. Summers in Louisiana brutal, humid and hot. If and when the unit operates properly it does the job. However, every two years we have had to have Puron added. Minuscule leak we were told. Before the 6 year warranty ran out we our installer said it was the coil, Carrier supplied a new one. We were out the labor cost. That was late 2016. Now 2017, back to the standard operating procedure. Not cooling. I would recommend another brand for HVAC, the Carrier gt-px is high end. It should perform without issues for at least 10 years.


Bastrop, LA

"The natural way to heat: Geothermal Heat Pump."

5.0 rating
Very Satisfied

I have owned my Carrier brand geothermal heat pump for over two years. The model is Infinity: GC. My family converted from traditional to geothermal based upon the advice of our neighbors. Mostly I like the unconventional nature of the science. I found it interesting and intriguing. I find the unit delivers the same quality of heat that most traditional units provide. I really enjoy the tax benefits conveyed from heating with geothermal units. The Infinity series is much quieter than I first envisioned. I really love that as well. My neighbor has had his geothermal heating unit for over five years without any issues. I have had no issues with mine either. I live in Upstate New York where the winters can be very cold and very dry. Geothermal heating is not dry in the least. I would never hesitate the purchase another geothermal heating unit. I would certainly buy the same brand and model series. Carrier has always provided excellent customer service and performance.

Lou V.

Syracuse, NY

"Worth it, in the long run."

4.0 rating
Somewhat Satisfied

This Carrier unit was recommended to me by my father in law and I'm happy that I went with it. My main goal was when I purchased the pump was efficiency due to extremely high utility bills and I was recommended a geothermal unit. I have to say I love what it has done for the bills and the only reason I gave it a "Somewhat Satisfied" rating was due to the cost and installation that has to be with the system entirely (my beautiful lawn!). I've owned it for a little less than a year and never had any problems with it so far (exactly what I wanted). Overall I would purchase from this brand again due to the fact that I have had carrier products in every walk of life and none have let me down. So if you are tired of getting that feeling in the pit of your stomach every time you open a utility bill, I highly recommend this unit for you.


St. Charles, MO

"How my Geothermal Heatpump Saves Me Money"

5.0 rating
Very Satisfied

I purchased this unit about five years ago when we built our house. The unit, though initially expensive has more than paid itself off over this short time in savings. The biggest pro was been how well it heats my home and the low monthly cost of maintaining the unit. The biggest con is the large upfront cost and the additional work that is needed to install it. I have never had to repair it, but I have had regular upkeep maintenance done to it each year before it starts getting colder outside just to make sure it's in good shape to handle the colder seasons. I would definitely recommend the brand to my friends if they were building a house, or looking to replace their current heating system. I think that a lot of people are scared due to the upfront cost and/or the additional work, but it's truly a long-term benefit that any home owner should consider if they live in an area of the country where it's feasible.


Fort Dodge, IA

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