Amana Heat Pumps

Everything you need on Amana Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Amana Heat Pump Overview

Amana's main line of heat pumps uses the same machinery as Goodman's. This line includes a few different models of heat pump, which go from simple to complex (and from less efficient to relatively more efficient). These are two-part systems with indoor and outdoor components. The units with name-codes starting with "G" are marketed by Amana as part of the Distinctions line; nevertheless, these are also Goodman products.

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Consumer Reviews of Amana

2.4

  • Very Satisfied
    46
  • Somewhat Satisfied
    2
  • Neutral
    3
  • Somewhat Unsatisfied
    10
  • Very Unsatisfied
    89
  • #12 of 71 Heat Pumps
  • 32% of customers recommended

Reviews by Heat Pump Series

ASZ16 ASZ13 ASZC16 ASZC18 AVZC20 ASZ14 ASZ18

GSZ13

This model has a SEER of 13 and a 7.8 HSPF. It uses choline-free R-410A refrigerant and operates at a noise level of between 71 and 76 decibels. The unit uses "SmartShift" technology for defrosting. It contains copper tubing and an aluminum fin coil.

GSZ14 and ASZ14

These units have a SEER of 14 and an HSPF of 9.0. They come with filter dryers and compressor sound blankets. Unlike the GSZ13, they have EnergyStar efficiency ratings. They run very slightly quieter.

ASZ16

The ASZ16 has a SEER of 16 and an HSPF of 9.75. It has additional sound control features, such as a "high-density foam compressor sound blanket," "sound control top," and even a "factory-installed high-capacity muffler." The ASZ16 operates at between 70 and 72 decibels.

ASZC16

This model has a SEER of up to 18 and an HSPF of 8.5. It is actually one of the louder models of the Amana heat pump, averaging about 74 decibels.

An additional feature of the ASZC16 is the two-stage Copeland UltraTech scroll compressor, which purports to improve efficiency by not expending unnecessary power. On days that are not particularly hot or cold, the full power of the heat pump will not be engaged.

The unit is relatively easy to install because it uses a color-coded terminal and requires only two low-voltage wires for its connection to the outside.

The ASZ16 uses diagnostic indicators that will alert the homeowner to the possibility of error, as well as "ComfortAlert diagnostics." It is also compatible with Goodman's ComfortNet Communications System, which tells the heat pump what to do and when, on the basis of internal and external monitoring devices.

ASZC18

The ASZC18 is the most expensive and efficient of Amana's heat pumps. Its maximum SEER is 18 and its HSPF is 9.5. This model has all the same features as those above.

Care and Maintenance

It's strongly recommended that homeowners have their heat pumps checked on a routine (yearly) basis. Whenever a heat or cooling unit is inspected it should include examining the fan, compressor, indoor coils, outdoor coils and refrigerant lines as well.

Warranties

The main line products have ten-year limited warranties for their parts. The compressor and functional parts in the 13 series systems are covered by a 10-Year Parts Limited Warranty. For the GSZ14, SSZ14, SSZ16 has additional coverage. If the compressor fails within 10 years of installation, a new one will be provided to the original purchaser of the central air conditioning system as long as they live in the same single-family residence. All functional parts are covered by a 10-Year Parts Limited Warranty.

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Amana Heat Pump Reviews

Showing 1-5 of 136 reviews

"Seriously folks?"

5.0 rating
Very Satisfied

I have read reviews on every single heat pump unit and 90% are bad. I had to say that I have an Amana that is 28 years old and never had a problem until this week. It has all the original components. I was already preparing to get a new unit as I knew it was just a matter of time with its age. I respect the fact that the issues are real and something to be aware of but most confusing, to say the least when you see so much bad and you know better like with the Amana system, what can you believe about any system! I am not sure what the problem is but so many people have issues with every single one from the top of the line to the bottom, in fact, I think the bottom has had the best ratings! Geeze!!!! So confusing as to what to believe or to choose from! Sad thing is, these systems do not last half the time they used to, and cost so much. I am sorry to see people that have so many issues. Maybe there are lemons in each kind?

Maggie M.

Virginia

"Horrible!"

1.0 rating
Very Unsatisfied

We purchased our Amana Asz140 heat pump in Nov. 2014; this past winter the compressor died as well as the reversing valve. We spent a great deal on service calls since we did not take a contract with the dealer. However, everything was supposed to be fine after the repairs were done some 20 days later. We are now mid-summer and it is 27.5 degrees cel. In the house even though the thermostat is set at 24 degrees; the system is set to Cool but the pump has shut itself off. I will have to spend another bundle again… And as a recent widow, I cannot afford this again. I will NEVER AGAIN buy any Amana product – Thanks a lot, people.

Anne Legacey

Kirkland, QC

"Avoid Amana Heat Pumps"

1.0 rating
Very Unsatisfied

We took the advice of our previous air conditioning company owner, whom we have had for 30 years or so (who eventually sold out to the current company) and replaced our air conditioner/furnace with the new Amana heat pump and new furnace. We always have the service maintenance agreement for 2x a year maintenance on all units, which includes a humidifier on the furnace. The heat pump broke on us in the first year and Amana had to replace it, but we were charged the installation for this! ($350). This second unit has had multiple problems costing hundreds of dollars to replace/repair, and we today have someone here to replace the super noisy fan on the unit that is breaking ($860). We are retired and wanted a unit that we could depend on working and not have to worry about. But every winter we have to have repairmen come to fix it. We have had it not work every winter since we got it. One time without heat for several days! We have had the air conditioner quit working constantly. It also seems to want to lag behind on the temperature for days, trying to get it warmer inside, or cooler..depending on the season. We constantly have to put the emergency heat on to warm the house. If I had to do it over again, I would never have replaced the older, but "working" units!! Our current company does not sell Amana, but they repair them. They have to take the complaints about Amana, and for that, I feel bad for them. Never again will I ever, ever buy Amana!! Nor will my family/friends, neighbors and anyone who will listen to me. A person could retire on what we spent on this Amana!

KATHLEEN E HINES

Ohio

"Love Amana"

5.0 rating
Very Satisfied

The actual Amana product has been great for us in 2 different homes for over 25 years, our modulating heat pump saves us $2,000 a year in LP gas and has never had an ounce of trouble and is the quietest, most comfortable system we have had. A bad install will ruin any brand and cause misery. Properly installed and sized, they are great products. Get referrals on the installers and make sure it isn't one with the Amana Distinctions label on it. They are not the same at all, even though your builder and an Amana Distinction dealer will tell you they are.

Glenn

Colorado

"Amana Heat Pump Nightmare!"

1.0 rating
Very Unsatisfied

Unfortunately my neighbors have an Amana heat pump. It is about 6 years old. It is really loud! It makes a high pitched noise like a saw mill! It is so loud I am constantly awakened and unable to sleep. I have run a fan in my bedroom for a year to drown out the noise but now it is so loud I have to wear egg plugs also to sleep and I can still hear the dam thing! I am afraid to complain for fear of starting a neighborhood feud and have then have them harass me and vandalize my property. Two HVAC men have told me Amana heat pumps are junk! Amana nightmare!

James Ewen

Louisville, KY

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