American Standard AccuComfort Platinum 20 Heat Pump Overview

The American Standard AccuComfort Platinum 20 is a variable-speed heat pump with an efficiency of up to 20.00 SEER and 10 HSPF. A Duration variable-speed compressor provides consistent temperatures and optimal efficiency, and a compressor sound insulator helps to keep operating noise as low as 54 decibels. The unit's AccuLink communicating control board powers the compressor and controls communication between the system components, and the AccuComfort system can be controlled remotely with a smartphone, tablet or computer. The unit is protected by heavy-duty steel louvered panels with a corrosion-resistant appliance-grade finish and a Durabase basepan which is resistant to cracks, rust and corrosion.

Questions about this model?

Reviews by Heat Pump Series

Heritage 16 Heritage 13 Heritage 15

Read Reviews of Other American Standard Products

Find ratings and reviews for American Standard Central Air Conditioners, Furnaces and more

Read Reviews

Top 10 Heat Pumps

See who made our list of the best Heat Pumps of 2019.

See the Top Products

Find a Certified Heating & Cooling Professional In Your Area

Contact a top-rated local expert to help with all of your home's HVAC needs.

Other AccuComfort Platinum 20 Reviews

Among the very few online comments regarding the AccuComfort Platinum 20 is a post from a homeowner on universal-devices.com wondering how to integrate different thermostats into the system. A homeowner on hvac-talk.com asking for opinions between the AccuComfort Platinum 20 and a similar Carrier unit received a lot of replies, but most responses described similarities between different brands and nobody actually gave an opinion on which unit is better.

AccuComfort Platinum 20 Warranty

Online registration is required within 60 days of installation for maximum warranty coverage. The warranty for the American Standard AccuComfort Platinum 20 heat pump is comprised of the following:

  • 12-year limited warranty on the compressor
  • 10-year limited warranty on the coil
  • 10-year limited warranty on internal functional parts

Labor costs are not covered by the warranty. Optional Extended Warranties which can pay for labor and other costs not covered by the manufacturer's limited warranty are available.

Best Heating & Cooling Products

See ratings and reviews for the best in furnaces, air conditioners, heat pumps, boilers and more.

HVAC Brands

Learn more about your home's heating and cooling system with our guides, how-to's, FAQ's, tips and more.


Trane American Standard Lennox Carrier Goodman

Ready to get a quote from an HVAC contractor?

Let us know what type of service you need and we can connect you with a certified local HVAC contractor.

Please enter a valid name

Please enter a valid phone number

Please enter a valid zip code

Please enter a valid email address

Please select repair or replace

Please select heating, cooling or both