Frigidaire Heat Pumps

Everything you need on Frigidaire Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Frigidaire Heat Pump Overview

Frigidaire manufactures 13 different models of split-system and packaged heat pumps. While each model differs in features, the manufacturer notes that every unit is factory tested at least 72 times before being shipped.

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Consumer Reviews of Frigidaire


  • Very Satisfied
  • Somewhat Satisfied
  • Neutral
  • Somewhat Unsatisfied
  • Very Unsatisfied
  • #17 of 71 Heat Pumps
  • 18.18% of customers recommended

Reviews by Heat Pump Series


Split-System Heat Pumps

Frigidaire's split-system heat pumps range from the highest in home comfort technology to mid-level as well as basic units. Frigidaire's ultra-efficient 22 SEER, 10 HSPF unit features inverter-rotary technology that constantly makes small temperature adjustments to keep the home a constant temperature with low humidity levels. This manufacturer advertises operation for this unit at as low as 59 decibels.

Extra-high and high-efficiency models in this style offer up to 16 SEER and 9 HSPF. These models feature two-stage cooling to reduce energy use and keep the indoor temperature consistent. Select units can also increase 1 SEER when paired with the proper Frigidaire coils or air handlers. All units in this series are Energy Star-qualified.

Frigidaire also manufactures two models of basic heat pumps offering up to 13 SEER/ 8 HSPF for a budget-friendly heating and cooling options

Packaged Heat Pump

Frigidaire's packaged heat pumps start with basic, single-package option. Offering 13 SEER and 7.7 HSPF, these units are designed to provide a small footprint and simple installation. The models feature a wire coil guard, mesh hail guard and galvanized steel cabinet with a polyester urethane finish. Optional backup heat with up to 20 kw of heat also is available.

More robust systems in Frigidaire's packaged heat pump line feature two-stage heating, low vibrations for quiet operation, and can reach up to 15 SEER and 8 HSPF. Several of these models meet Energy Star requirements and carry Frigidaire's green seal to indicate both high efficiency and advanced comfort features.

Care and Maintenance

Frigidaire states heat pumps should be serviced every year by a professional technician. Annual checks should include an inspection of the electrical connections, compressor, fan motor, evaporator coil, and the refrigerant level in the system. Frigidaire also recommends replacing the filter before each heating and cooling season.


Frigidaire offers a 10-year parts warranty for products registered within 60 days of installation. Frigidaire's 10-year Comfort Quality Pledge also provides full replacement unit if the compressor fails within the first 10 years. An automatic 5-year term is given to products that are not registered.

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Frigidaire Heat Pump Reviews

Showing 1-5 of 44 reviews

"Nothing but issues"

1.0 rating
Very Unsatisfied

Got this unit on the advice of a local mechanical contractor and have had nothing but issues. Freezes up regularly and will not maintain a set temperature. I have someone here to work on the unit at least three times every summer. Frigidaire needs to do a recall on these and help people get a worthy unit that doesnt require as much work as these do.

Scott Stevens

Roanoke, VA

"Piece of Garbage"

1.0 rating
Very Unsatisfied

My wife and I saved for a year to replace our 12 yr old York. When the salesman came to our home he gave us a list of units to pick from. Then he told us about the Frigidaire unit, stating this is the unit he is putting in his home. The first month the unit worked fine, from that point on it has been a piece of crap. It runs for 6 hours and doesn't cut off. The installers have added Freon a new thermostat and spent hours here working on it. My electric bills have doubled and it still will not cut off.. This is undoubtedly the worse purchase I have ever made. If your installer wants to sell you this unit throw him out of the house. My 12 yr old York ran better.

W. Riggan

Arizona City, AZ

"Sertously concerned"

1.0 rating
Very Unsatisfied

Installed a high-end zoned Frigidaire heat pump system in my new house in mid-2010. Since then I have had one evaporator replaced after two years due to leakage and now after two years it needs another evaporator. I bought a ten-year parts and labor extended warranty when the unit was installed thinking we were good to go for at least that amount of time. There is obviously a problem with the components. Just curious if anyone else has seen this same concern.

Kenny Hart

Jacksonville, TX

"Our family couldn't be more happy with our high efficiency Frigidaire heat pump. It's perfect for out needs."

5.0 rating
Very Satisfied

We are so happy with our new higher efficiency Frigidaire heat pump. We have only had it in the last six months but have already seen a reduction in our energy bill, can't wait to see how it does in the winter. It's so very quiet we sometimes forget that it's even running. There is really nothing negative that can be said about this system. It's super quiet, amazingly efficient and keeps up with our needs. I haven't had to have any service work on it yet which is always a plus. The outside of this system looks to be extremely durable and isn't such an eye sore as some heat pumps tend to be. We couldn't be happier with our heat pump!

Dothan, Al

"Do not buy a Frigidaire heat pump"

1.0 rating
Very Unsatisfied

We bought a 15 SEER R410 variable speed air handler heat pump in 2007 for $8,221.00. We have had nothing but trouble from the beginning. We have spent over $2,000.00 already trying to fix problems. I threatened to call the Better Business Bureau and the dealer gave us 5 years additional parts and labor. They don't make ours anymore! We had to use the auxiliary heat mode one winter and the electric bill was $400.00 for one month while waiting for a part to be made! Don't waste your money on this brand. The ironic part about the whole thing is that the dealer rep recommended this model and brand! Needless to say we are very unhappy with the entire experience with this brand. Don't buy Frigidaire.

Carolyn S.

Somerville, TN

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