Gibson Heat Pumps

Everything you need on Gibson Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Gibson Heat Pump Overview

Gibson Heating and Cooling Products Co. is a division of Nordyne. Nordyne was founded in 1919, and owns several HVAC and appliance companies. Gibson heat pumps are part of a split system set-up; the heat pump is located outside, while the coil and furnace are inside the residence. Gibson claims this configuration provides “maximum efficiency and comfort.” Gibson offers three series of heat pumps.

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Consumer Reviews of Gibson

2.1

  • Very Satisfied
    19
  • Somewhat Satisfied
    4
  • Neutral
    1
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    60
  • #15 of 71 Heat Pumps
  • 26.14% of customers recommended

Reviews by Heat Pump Series

JT4BD JT5BD

Gibson Variable Speed/Two-Stage System

This unit is advertised as providing Gibson’s best comfort level with two-stage technology and variable speed. The two-stage system can achieve an HSPF of up to 8.5, and a SEER of up to 16; the unit is encased in steel housing and Gibson reports that it tests the product completely before it leaves the factory.

Gibson Variable Speed/Single-Stage System

The single-stage Gibson heat pump functions more efficiently than the standard model, but not quite so efficiently as the two-stage system. This model also achieves an HSPF of up to 8.5, and a SEER of 14, and is enclosed in a steel casing as well. The product, too, is reportedly fully tested by Gibson before it is shipped.

Gibson Fixed Speed/Single-Stage System

The Gibson fixed speed system is the manufacturer’s basic model. It achieves a SEER of up to 14 and an HSPF of up to 8.5. A single-stage system does not provide quite as much comfort as the variable-stage systems. The single-stage unit comes with a matched air handler or coil. It is also factory-tested and fabricated with steel housing.

Care and Maintenance of Gibson Heat Pumps

To meet conditions of its warranty, Gibson requires annual maintenance by an HVAC technician, an action recommended by most HVAC companies for maintaining maximum efficiency of a unit. The manufacturer also suggests “semi-annual preventative maintenance inspections” to ensure the installed heat pump runs in top condition year-round.

Warranty

Gibson offers a ten-year warranty on all parts when a product is registered. The heat pump must be registered within 60 days of installation. Gibson also provides a one-year quality pledge to replace the unit if the compressor fails within the first year of use by the original owner. An extended warranty is available through your Gibson dealer.

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Gibson Heat Pump Reviews

Showing 1-5 of 81 reviews

"Great system"

5.0 rating
Very Satisfied

We purchased a 16 seer 2 stage heat pump with an electric backup for our central Indiana home 8 years ago and we've not had one issue with it. It has worked like a champ and I do believe the longevity depends a great deal on proper sizing and quality installation. My HVAC guy rocks! He's meticulous, thorough, and honest. Admittedly, when temps drop below 24 degrees Fahrenheit, it's better to use auxiliary heat sources than to run off of the electric heating elements, which is why we have two gas log FPs. But the heating elements are a good back up at night when everyone's in bed. I would definitely recommend this company and system to anyone shopping central HVAC systems.

David Troutman

Crawfordsville, IN

"I'm a contractor and….."

5.0 rating
Very Satisfied

I'm a contractor and have been in the business for over 40 years. I've installed them all, worked on them all, and I can tell you they are all made pretty much the same. The big difference is the installation. If it's done properly when installed, you'll have very little problems, if any. Rather than researching the equipment, you should be researching your contractor. Something else, when I read the 'very unsatisfied' rated comments, they mostly seem to read the same. As if written by the same hand. Not convincing. Do yourselves a favor and get a good contractor, then whatever equipment is selected, it will work well for you.

Kevin Lankford

Virginia

"Don't buy One"

1.0 rating
Very Unsatisfied

This unit only lasted 8 Years. The coils on the inside unit leaks and it cost to much to have it repaired. They have been leaking for almost 3 years. They just could find the leak March 27, 2016. We just kept putting r22 in twice a year until they found the leak. In three years we spent over $1,500 dollars. Now It cost $1,600 to repair the unit. ( Model gb5bm) This Heat Pump product have problems with coil leakage.

Maria Lyons

Tampa, FL

"Home owner"

5.0 rating
Very Satisfied

I just had a 3 ton and 2 ton heat pumps installed professionally and it's been over a month now and they work great. Quiet and efficient . I've been reading all these negative reviews and got a little concerned. I believe I've got a 7 yrs warranty. But I've got a very reliable installer so I don't anticipate any problems. Will keep you updated . Happy so far .

carl tischer

Lake Havasu City, AZ

"Don't Buy"

1.0 rating
Very Unsatisfied

I had the unit put in 2016 and been having problems with the unit ever since. The unit was not cooling properly in the summer time and now my compressor has gone bad less than a year. It's a good thing that I'm still under warranty. I would not recommend this unit.

Tony

Maryland

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