Heil Heat Pumps

Everything you need on Heil Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Heil Heat Pump Overview

From small, versatile models to the highest in energy efficiency, Heil manufactures a variety of heat pumps. All of Heil's products are designed for quiet, smooth operation and use the now common and eco-friendly R-410a refrigerant.

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Consumer Reviews of Heil

2.3

  • Very Satisfied
    26
  • Somewhat Satisfied
    4
  • Neutral
    1
  • Somewhat Unsatisfied
    6
  • Very Unsatisfied
    62
  • #13 of 71 Heat Pumps
  • 30.3% of customers recommended

Reviews by Heat Pump Series

HCH6 N4H3 HCH9

Heil QuietComfort DXT+

The QuietComfort DXT+ operates with a two-stage heating and cooling system. This allows the scroll compressor to consistently function at a lower stage until it senses a dramatic change in the outside air. This two-stage feature also helps control humidity levels and keeps the temperature within the home consistent. The QuietComfort DXT+ is available in up to a 17 Seasonal Energy Efficiency Ratio (SEER) and an 8.5 Heating Seasonal Performance Factor (HSPF) rating, making it Heil's most energy efficient heat pump model.

Heil QuietComfort DX

Heil's QuietComfort DX series is available in a 13 and 15 SEER and 8.5 HSPF. This model is quiet and efficient and uses a scroll compressor that eliminates sometimes noisy pistons. It also features a sound blanket to reduce noise levels. The QuietComfort DX utilizes the Comfort Alert system for easy maintenance and diagnostics.

Heil Entry Level Heat Pumps

Consumers looking for an economical solution to energy efficient heating and cooling might consider Heil's entry level series. These basic models are available in a 13 and 15 SEER and 8.5 HSPF. Entry-level units feature a durable, galvanized steel cabinet for increased unit protection and a solid-state control with time-temperature defrost.

Heil HC4H Horizontal Heat Pumps

Heil's horizontal heat pumps are targeted to customers who are looking for a versatile, yet effective, heating and cooling unit. With efficiency ratings up to 14.5 SEER and 8.5 HSPF, this unit features a durable steel cabinet, coated inlet grille, and solid brass valves for easy maintenance. Horizontal units are stackable and can be installed on the ground, roof, under a deck, or balcony.

Heil Mini Split Heat Pumps

With a 13 SEER and 7.7 HSPF, Heil's mini split heat pumps offer a simple solution to efficient heating and cooling. The model features easy installation and maintenance with space-saving components require no ductwork. Mini split heat pumps are also equipped with a remote control that can be programmed for time, temperature, and sleep mode.

Care and Maintenance

Homeowners are generally encouraged to perform light maintenance around their heating and cooling unit. Changing the filter, removing debris from around the unit, and keeping the unit uncovered can help keep it maintained for optimal performance. For yearly maintenance or repairs, consumers should contact their local Heil service contractor.

Warranty

Heat pumps receive Heil's standard 10-year parts limited warranty if the heat pump is registered within 90 days of installation. The warranty period is reduced to 5 years if the product goes unregistered.

Heil also offers a No Hassle Replacement warranty for base level, standard, mid-tier, and top-of-the-line products. The length of this warranty is based on the product purchased.

In order to keep these warranties valid, homeowners need to provide proof of yearly maintenance from a qualified technician.

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Heil Heat Pump Reviews

Showing 1-5 of 82 reviews

"So disappointing"

1.0 rating
Very Unsatisfied

This was the first unit I had ever owned. It did well in the beginning and then started having issues with "Equalization pressure something" parts and my dealer was constantly having to come to my home to add freon etc.. so we replaced this part twice…then the board went bad and I ended up getting a whole new unit… they did honor the warranty at that time… Within the next year, that specific part went bad again and completely shut down. The manufacturer would not honor the warranty again (keep in mind this is a 10yr no hassle warranty) so my dealer bought me one himself due to all of the trouble I have had this past two years. We are hoping the manufacturer will at least pay the labor for the dealer having to put this unit in… I'm very disappointed in the company itself even though it did honor the warranty in the beginning there's no one that should go through having this much trouble in a two-year span. I don't advise anyone to buy this particular model and if you start having trouble in the beginning it is probably going to continue…definitely do your research before you buy anything like this…

Kelly Eagan

Indiana

"Poor performance"

1.0 rating
Very Unsatisfied

We have 3 Heil heat pumps installed new in 2008. All are troublesome and noisy. Contractors are nor happy with them either.

L Aloisio

Waleska, GA

"Works great!"

5.0 rating
Very Satisfied

We installed our Heil after our 23 year old Carrier heat pump stopped working. It has been flawless for years. The defrost sounds like air brakes but we have gotten used to it. Our temps fall into single digits, the Heil is very efficient even at those extremes. The a/c works very well also.

T Ward

Christiansburg, VA

"JUNK EQUIPMENT"

1.0 rating
Very Unsatisfied

Purchased this equipment on 7-10 2014 to replace lennox equipment we had since 1989. Talked into buying Heil by Korte heating and air with the assurance it would be as cheap to run as the lennox and perform better.( Complete lie ). we had Seven calls as soon as it was installed to even get it working in the first two months. The cost of operation is more than double the cost of the Lennox equipment and it takes over one hour to raise the temperature one degree when the outside temperature is 40 degrees. There is no other word for this equipment than junk junk junk

RON HALLIDAY

Grants Pass, OR

"Great HVAC system, would definitely recommend."

5.0 rating
Very Satisfied

I really like the Heil product line. It is very similar to Carrier, they share many of the same features and build quality. I recommend them to my friends and family and will install one in my home the next time I need a system. I really like their higher end models, the 2 stage 19 SEER units and communicating indoor units. I think they are great.

B. Spears

Sterling, VA

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