TAPPAN Heat Pumps

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Consumer Reviews of TAPPAN

1.8

  • Very Satisfied
    2
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    8
  • #18 of 71 Heat Pumps
  • 18.18% of customers recommended

Reviews by Heat Pump Series

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TAPPAN Heat Pump Reviews

Showing 1-5 of 11 reviews

"My equipment is about 4 years old and seems to be working fine."

5.0 rating
Very Satisfied

I read if you have an installer that is crappy and doesn't know what they are doing you can expect a crap installation, so it might not always be the equipment's fault, but the installer's fault. My equipment is about 4 years old and seems to be working fine.

Robin Wenz

Pennsylvania

"Lemon"

1.0 rating
Very Unsatisfied

What a piece of garbage. Heat pump and oil furnace installed in 2010. Three coils later still having problems and cost me $700 in Freon in June 2017 and repairman just left and he's saying Freon is now contaminated and other problems. Do yourself a favor and stay away from Tappan Products.

K Grubb

Frederick, MD

"unreliable heatpump"

1.0 rating
Very Unsatisfied

I purchased a Tappan heatpump 7 years ago and it has proven to be not only unreliable but Tappan is bad about having parts. In the first 2 yrs. There was a freon leak and in the past year the blower motor has broken twice and now the fan motor is not working. The replacement blower motors took over 3 months to obtain replacements from Tappan. I'm still waiting on the fan motor and it's been almost 3months. No ac in Florida is a major problem in July!! I would never recommend anything made by Tappan. It was a good company at one time, it's a shame they are ruining their reputation with poor service.

R.Prouse

Florida

"Defective parts, is it time for legal action"

1.0 rating
Very Unsatisfied

Purchased a Tappan unit in 2009. The thermostat was faulty in 2012. In 2014 the blower motor needed replacement. In 2015 there was a refrigerant leak. In all instances we have had to absorb the labor and refrigerant costs, plus the huge spike in electricity bills. Nordyne is happy to hide behind their limited warranty while we have had to spend at least half the cost of the unit's $4800 installation. It is well documented in the industry that their copper coils were not of good quality. I Am considering filing suit against them. If anyone else wishes to share their stories and dissatisfaction with Tappan/Nordyne/Nortek email me: [email protected]

A Weber

South Carolina

"Waste of money"

1.0 rating
Very Unsatisfied

I had a custom home built in 2008. My A/C guy put in two 4-ton Tappan heat pumps. Not only can you not find parts for them when things go bad, but they both needed the coils in the air handler replaced within 6 years of having them. Looking at other websites, this is a known problem that they seem to be avoiding. I have now paid $5000 dollars in repairs. Never again would I buy such a crappy product!

Landon

Phoenix, AZ

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