Tempstar Heat Pumps

Everything you need on Tempstar Heat Pumps, including model details, industry rankings and customer reviews, all in one place.

Tempstar Heat Pump Overview

Tempstar produces a wide range of heat pumps that reflect many homeowner’s need for comfort and efficiency. From the highly efficient SmartComfort Series to versatile mini-split units, all of Tempstar’s units advertise quiet and reliable operation.

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Consumer Reviews of Tempstar

2.4

  • Very Satisfied
    33
  • Somewhat Satisfied
    2
  • Neutral
    4
  • Somewhat Unsatisfied
    4
  • Very Unsatisfied
    66
  • #12 of 71 Heat Pumps
  • 32.11% of customers recommended

Reviews by Heat Pump Series

N4H3

Tempstar SmartComfort TXT+

The SmartComfort TXT+ operates with a two-stage heating system, allowing for lower energy usage over time. With a Seasonal Energy Efficiency Ratio (SEER) rating of up to 17, this model also includes a two-speed motor for quiet air flow and the Comfort Alert II system to detect system problems before they occur. Efficiency is also measured by the Heating Seasonal Performance Factor (HSPF) and this model is rated up to 9.5 qualifying the SmartComfort TXT+ as an Energy Star product.

Tempstar SmartComfort TX Series

The SmartComfort TX Series is designed for quiet, efficient operation. Its aerodynamic air discharge design, a two-speed motor fan, and compressor sound blanket allow for whisper-quiet cooling. This Energy Star approved series also features up to a 15 SEER and 8.5 HSPF, accurate system diagnostics, and a galvanized steel cabinet for component protection.

Tempstar SmartComfort Entry Level Series

For consumers looking for a more economical solution to heating and cooling, the SmartComfort product line offers the Entry Level Series. Available in a 13 or 15 SEER, these units use several key components including a state control system with time/temperature defrost, a galvanized steel cabinet, and a quiet, energy efficient scroll compressor. The Entry Level Series also carries a 7.7 HSPF rating.

Tempstar HC4H Horizontal Series

Tempstar’s HC4H Horizontal Series can be installed on the roof, ground, balcony, under a deck, or exterior wall. Ranging in efficiency ratings from 13 to 14.5 SEER and an 8.5 HSPF, this unit’s small size is ideal for homeowners with limited space.

Tempstar Mini-Split Duct Free

Consumers seeking a quick, convenient system may want to consider Tempstar’s Mini-Split Duct Free cooling unit with a 13 SEER and 7.7 HSPF rating. Designed for simple installation and quiet operation, these units are available in 3/4-ton up to 3-ton capacity with diagnostics. This unit is also equipped with a remote control that is programmable for time, temperature, and sleep mode.

Care and Maintenance

While routine maintenance is generally suggested, homeowners should contact a qualified heating and cooling contractor for complete care and maintenance for their heat pump. Homeowners can use Tempstar’s contractor locator function on the corporate website to find an approved dealer in their area.

Warranty

Homeowners receive a 10-year parts limited warranty if the heat pump is registered within 90 days of installation, or an automatic 5 year term if the product goes unregistered. In order to keep this warranty valid, homeowners need to provide proof of yearly maintenance from qualified technician.

Tempstar also offers an additional No Hassle Replacement warranty for base level, standard, mid-tier, and top of the line products. The length of this warranty varies from 1 to 10 years and depends on the product purchased.

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Tempstar Heat Pump Reviews

Showing 1-5 of 102 reviews

"No bad Review"

5.0 rating
Very Satisfied

I have installed Tempstar for 5 years and have had no problems. Warranty are 5 years all parts: With online registration 10 Years !!!!!!!!

Carl Johnson

Coway, AR

"No warranty, No service, Not working"

1.0 rating
Very Unsatisfied

I am from Easter Canada. The Tempstar warranty is useless, and the mini- split unit we have completely compacts in ice when the temperature goes below -5 degrees Centigrade. It has provided no heat whatsoever for my garage when it goes below freezing. The unit will not defrost. The company that sells them here sells them stating they have a 10 year warranty but neither the selling company nor Tempstar will honor that. I took the selling company to Court and beat them in court as the unit has been proven to not work, but buyer be warned… This units are terrible for quality and service. I would never buy a Tempstar again, recommend them, or even recommend a company that sells them. The Tempstar I have will become an ornament in the local landfill.

Joseph Hopkins

New Brunswick , Canada

"Completely iced up..no heat"

1.0 rating
Very Unsatisfied

The warranty is no good. I called the warranty company as the installer refused to do anything, and they basically threw it back at the installer. This unit stayed frozen from the day after it was installed until spring. Not a good unit at all. I do not recommend.

Joe H

New Brunswick, CA

"Over 27 years of awesome service so far"

1.0 rating
Very Unsatisfied

We have two 2.5 ton units on a two story house we built in 1990. Maybe 10 service calls with very few parts relaxed. I'm sure we will have to replace them in the near future, but I also know things just aren't made to last like they were years ago! We couldn't have asked for a better product!

Stacey Morgan

Lula, GA

"BRAND"

5.0 rating
Very Satisfied

Has anyone ever thought..its not the equipment but the installers! Its not like a window unit you plug in and out. Its a system that has to be properly installed to function for years. I have had mine for over 5 years and no issues. I have my annual maintenance done and change my filter every other month. If you don't keep up with it (any brand) of course it can fail….its man made!!

Jane Doe

Melbourne, FL

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