Trane XL15i Heat Pump Overview

The Trane XL15i is a discontinued energy-efficient, single-stage heat pump. The XL15i has ratings of up to 16.25 SEER and 9.7 HSPF, and is the quietest of all Trane's single-stage heat pump systems. A DuraTuff non-corrosive base pan allows for quick and easy drainage, while the WeatherGuard II top protects the unit from damage and a baked-on powder paint prevents rust from forming. The Climatuff compressor, known for its durability and efficiency, is still the only one used by Trane in residential systems.

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Consumer Reviews of Trane XL15i

2.5

  • Very Satisfied
    6
  • Somewhat Satisfied
    0
  • Neutral
    0
  • Somewhat Unsatisfied
    1
  • Very Unsatisfied
    10
  • #7 of 22 Trane Heat Pumps
  • 35.29% of customers recommended

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Trane Heat Pump Reviews

Showing 1-5 of 17 reviews

"Complaint"

1.0 rating
Very Unsatisfied

I bought a split system from O'briens in Wilmington, NC. Good company, good service. The biggest piece of crap HVAC system ever. Thanks to me that I got the extended warranty for $1000 or I would be screwed. Why should I have to purchase a warranty on top of the warranty? I've had a tech every 6 months for the same problems. Coolant leaks and sensors. I didn't have coolant leaks before I bought this piece of crap. I am pursuing the lemon law on this. As soon as the extended warranty runs out I'm tearing this piece of crap junk out and installing something else. Please call me future customers. My name is Nick Reavis 910-231- 6818. I've had a folder full of service calls. Learn from me and the other reviews on this site.

Charles Nicholas Reavis

Wilmington, NC

"Unreliable"

1.0 rating
Very Unsatisfied

Purchased in 2011, been down 3 times now, fan blade twice, still waiting for service call on this time, been over a week waiting, guess with all the Trane issues can't keep up.

Mark C

Council Bluffs, IA

"Worst unit"

1.0 rating
Very Unsatisfied

Not sure about the installers or the unit , seems like no one is able r fix the unit. Purchased in 2012, worked good for 1 year. After that worked on a least once a year, now worked 5 times in 5 months, Also Trane now does not want to stand behind the 10 year warranty of labor and parts.

Ann

Lynchburg, VA

"Never again"

1.0 rating
Very Unsatisfied

Purchased this unit two years ago. The last Trane only lasted 10 years (compressor). This one only 2 years. Your warranty sucks. A frog got into the control box and shorted out the circuit board. Trane considers this an act of God. If they sealed the unit against varmints this would not have happened. Parts and labor $939. Never again will I have a Trane.

Steve Jansen

Madras, OR

"Me and the Trane"

5.0 rating
Very Satisfied

Back in 2010 when I purchased my new heat pump I thought that $7500 dollars was a bit steep for the unit's size and capacity but have since found that this unit is more than sufficient to cool my 1500 square foot home. The unit has been nothing but reliable, but being a big advocate for preventive maintenance, I spend $150 a year to have a tech out. I would recommend this XL15i unit from Trane to anyone but suggest that they do their research and not take the salesman's word for it. What I like about the unit is that its smallish size makes it relatively inconspicuous in my back yard, but being under my bedroom window it does wake me in the night if I forgot to close the window. But it's a small issue. Overall it's a great unit.

Pocatello, ID

Other XL15i Reviews

Online comments and reviews of the XL15i appear to be quite positive. A few consumers on doityourself.com noticed frost and ice buildup on the outside compressor during cold weather, but no buildup on inside and the units continue to work correctly. In a comparison of two Trane units, the XL15i and the XB13, several professionals gave favorable reviews to both but most seemed to prefer the XL15i.

XL15i Warranty

Registration is required within 60 days of installation to activate the warranty. The Trane XL15i comes with a 12-year limited warranty on the compressor and a 10-year limited warranty on the outdoor coil and internal functioning parts. An optional extended warranty which can pay for labor and other costs not covered by the manufacturer's limited warranty is available.

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